Read This If You Cannot Login

Discussion in 'The Bulletin Board' started by Nelly, Feb 22, 2013.

  1. Nelly Community Leader

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    If you cannot login, there might be a slight chance that the importing tool messed up your password. If that's the case, please visit:

    http://fringefx.net/lost-password/

    and enter your username (login username not display name) or email address to request a new password.

    Make sure to check your spam folder if you don't receive your password within a few minutes (usually instantly). Automated emails often end up in spam folders, which is why you should make sure to check it :)

    If everything fails, just send me an email to nelly *at* fringefx.net and mention your old username or email address and I will get back to you.



  2. Nelly Community Leader

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    Additionally, I have also sent out an email containing your username and email address so you can recover your password more easily. Make sure to check your spam folder in case you cannot find it in your inbox. Since this is a new server, email providers may have not updated the email records yet, meaning messages from this forum will most likely end up in your spam folder until the DNS zones have been updated.



  3. Nelly Community Leader

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    If you cannot remember your username, please first try your login name from the old forums and if that doesn't work, try your email address. If all fails, just post a message here with either your old username or email address (or a part of it) and I will let you know your username. With your username or email you can request your password here:

    http://fringefx.net/lost-password/

    IMPORTANT: Make sure to check your SPAM FOLDER in case you cannot find our email, as we just switched servers and some email providers might add our emails to your spam folder.



  4. TheRevTastic Guest

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    Can't seem to remember my password or login name from the IPB forum :p. My login name was .RevO but my displayed name was TheRevTastic and I most likely don't have access to the email that my account used (I end up not being able to pay my VPS bills a lot when I am out of a job lol) :/.



  5. TheRevTastic Guest

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    Nevermind, Christian found me :p, it changed to RevOtaylor.



  6. captchaH8r Guest

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  7. Nelly Community Leader

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    What kind of error do you get? I had a look at your details and your username is myang. I have sent you a password recovery email, so make sure to check your email account for this email. Also check your SPAM folder just in case it ends up there.



  8. noworries Guest

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    Hi. I logged in and reset my password after the initial change over and all went fine. But now I can't log in and my username isn't even showing on the list of members. Help? Thanks :)



  9. JDCoolPenguin Artist

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    Hey noworries, I'm not admin or anything, but since I'm online, you might even already know this, but just in case this helps, did you ever change your username? If you did, try your old username.
    Also, if you had a username that had any non alpha-numeric characters in (like hyphens, or dashes), it will no longer work. Mine worked to the degree it forced me to change it. I'm not sure what will happen with yours.

    So, try old usernames, try your username without hyphens or dashes. If neither of those work, wait for a reply from a mod or Nelly herself (it's 1am in the UK, so it's gonna be very early morning wherever she is in Europe, so don't expect an answer for quite a few hours).

    Hope I've helped.

    JD



  10. JDCoolPenguin Artist

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    Also, check your emails for any other relevant information (you may of already been sent an email with reset information)



  11. noworries Guest

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    Thanks JD. Those are good tips and I hope they are use to others. Sadly, I have had no other usernames and there has been no misdirected emails. I did the password reset after the site change and all was well. Now, I don't exist. :( I'll sit tight for Nelly or an admin to assist. Thanks again though.



  12. Nelly Community Leader

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    If you let me know your username, I can look into this for you :)



  13. noworries Guest

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    Hi nelly. my username is noworries



  14. Nelly Community Leader

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    Is it possible that you had 0 posts? If so, your account was deleted and you can simply re-create it :)



  15. noworries Artist

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    Thank you. I'm all set now.



  16. Nelly Community Leader

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    Glad to be of help :)